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We were recommended by McRoberts, our former security provider, to contact Eclipse Security about getting services of an armed officer. We wanted them to maintain a safe environment for our weekly guests from 7pm to 10 pm. We chose to work with Eclipse Security because of their philosophies which are compatible with our intentions for armed security.
They met with Rahab’s Sisters board of directors and through the interview process, found that they were willing to work with our non-standard requirements. (4 hours per week 6:30 – 10:30)and they did not increase our rate when we switched providers. We have noticed two significant improvements that have resulted from their work and Officers;
1) Guard our of vehicle’s and visible to all users of the parking lot.
2) Building walk through at end of evening to be sure there are no lingerers.
They show up each week and perform as we expect. They also have a good relationship with users of parking lot and our guests has been maintained. The Owner of Eclipse as well as guards support Rahab’s Sisters philosophy of non-confrontational enforcement of no men in building while maintaining an “I mean business” attitude. I feel any business needing/wanting guards who are neat in appearance, respectful of guests dignity and present an “I mean business” attitude would most benefit from working with Eclipse Security. I urge businesses who are on the fence about choosing Eclipse Security should talk to them again, listen carefully to their answers to your specific behavioral questions and their response to being able to enforce your organization/company’s philosophy.
We own multiple marinas in Portland/Vancouver. One of our properties is located on Marine Drive on the Columbia River and is “the” gathering place for everyone to view the fireworks on the Fourth of July. We have had security in the past, but we have never been satisfied.
We made our decision to contact Eclipse Security based on Yelp and Goggle reviews. With short notice, Eclipse got the ball rolling and provided us with a uniformed officer. Britany was a terrific contact person and efficiently explained their services and handled all the paperwork.
The officer reported to our facility on time and was dressed in a clean, pressed uniform. He controlled the throngs of people that show up each year. In a polite yet no nonsense way he single-handedly took care of everything. We had no incidents of any kind. Our customers called and e-mailed for several days afterwards to tell us how impressed they were with the great service.
We will definitely use Eclipse Security for any of our security needs in the future.
We would highly recommend Eclipse Security for any event or security need.
We have been working together for at least 4 years. In that time you have been very dependable always responding to alarms and problems.
Getting out of your cars at all hours is not a problem for you, if its to rattle a door or take a name of someone not supposed to be there, you get them moving along.
We used to have problem with taggers not anymore—Mark and Britany you have done a great job, and pass it along to all responsible– could not thank you enough for the great job you have done, I would recommend you and your company to anyone–Thank You
We have been using Eclipse Security for patrol services since May of 2013. Below are questions and answers that may helpyou in your decision:
Q. What prompted you to seek Eclipse Security’s services? What situation or problem did you need to solve?
A.We had a problem with transients at night.
Q. Why did you specifically select Eclipse Security for this project?
A. Honestly it was mostly because you were close to our office. I like to support neighborhood businesses.
Q. What made you believe that Eclipse Security was the best for achieving your desired result?
A. After meeting the owner, Mark, I knew he was qualified. I hire security companies for my public events and can tell a mile away if a security company doesn’t have the training necessary.
Q. How did you benefit from working with Eclipse Security?
A. The transients are gone and I sleep at night.
Q. What are the two most significant improvements that have resulted from your work with Eclipse Security?
A. I know our tenants feel safe after I leave and we no longer have problems with unwanted people in our office lot.
Q. What exactly did Eclipse Security do to contribute to the outcome you wanted?
A. They are really good at coming by on a regular route in order to continue to make sure we’re ok. If anything is out of order in any way, the report I receive lets me know about anything that has happened.
Q. In the future, what type of businesses would most benefit from working with Eclipse Security?
A. Anyone with private property that you want protected from outsiders.
Q. If a potential client was on the fence about whether to work with Eclipse Security or not, what would you say to them? A. Have them call me.
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